pod with a purpose
Welcome to the Churchill Group podcast 'pod with a purpose' hosted by Jaime Lloyd-Jones, Head of Internal Comms. The main purpose of this podcast is to share key stories, updates and information from across our group of specialist businesses. With a selection of different guests, each episode will focus on one main purpose or theme.
pod with a purpose
Teamwork and triumphs in customer service
In this episode, Jaime chats with Thomas Brittain, National Accounts Administrator and Louise Stubbs, HelpPoint Administrator. The purpose is to explore their day-to-day roles, the importance of teamwork, and what it takes to deliver exceptional service. You'll hear about the most rewarding aspects of their jobs, the key skills that help them thrive, and even some behind-the-scenes stories that highlight the heart and dedication it takes to succeed in customer service.